Terms & Conditions
Effective Date:
January 1, 2026
Welcome to the website of Wilder Animal Care. By accessing or using this website, including any related tools such as our chatbot, online booking features, or contact forms, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of the site.
1. Use of the Website
This website is intended to provide general information about Wilder Animal Care, our services, philosophy, and clinic operations. Content on this site is for informational purposes only and should not be relied upon as veterinary advice.
Use of this site does not create a veterinarian client patient relationship between you and Wilder Animal Care.
2. Veterinary Disclaimer
Information provided on this website, through our chatbot, or via online forms is not a substitute for an in person veterinary examination, diagnosis, or treatment.
Veterinary care decisions should always be made in consultation with a licensed veterinarian who has examined your pet.
If your pet is experiencing a medical emergency, do not use this website, chatbot, or online forms. Please contact Wilder Animal Care directly or seek care from an emergency veterinary facility.
3. Chatbot Use
Wilder Animal Care may offer a chatbot to provide general information and assist with appointment requests or scheduling.
The chatbot:
Does not provide medical advice, diagnoses, or treatment recommendations
Is not monitored continuously and should not be used for urgent or emergency concerns
May provide general information that is not personalized or complete
Use of the chatbot does not create a veterinarian client patient relationship.
4. Online Forms and Appointment Requests
Submitting information through online forms or the chatbot does not guarantee an appointment.
Appointments are confirmed only after direct confirmation by Wilder Animal Care staff.
You are responsible for providing accurate and complete information when submitting forms or appointment requests. Wilder Animal Care is not responsible for delays or errors resulting from incomplete or inaccurate submissions.
Online communications are not monitored for emergencies.
5. User Responsibilities
By using this site, you agree:
To use the site for lawful purposes only
Not to interfere with the security or functionality of the site
Not to attempt unauthorized access to any systems
Not to transmit viruses, malicious code, or harmful content
Not to misrepresent your identity or affiliation
Misuse of the site may result in restricted access or legal action where appropriate.
6. Privacy
Your use of this site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review it carefully.
7. Intellectual Property
All content on this site, including text, images, logos, graphics, videos, and written materials, is the property of Wilder Animal Care or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use site content without prior written permission.
8. Third Party Services and Links
This site may include links to third party websites or services, including scheduling tools, chatbot services, analytics platforms, or embedded forms.
Wilder Animal Care does not control and is not responsible for the content, privacy practices, or availability of third party services. Use of third party tools is at your own discretion.
9. Limitation of Liability
To the fullest extent permitted by law, Wilder Animal Care shall not be liable for any damages arising from your use of, or inability to use, this website, chatbot, or related digital tools.
This includes, without limitation, reliance on informational content, interruptions in site availability, or errors or omissions in content.
10. Changes to These Terms
Wilder Animal Care may update these Terms and Conditions at any time. Changes will be effective upon posting to this page. Continued use of the site constitutes acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any legal action related to these terms shall be brought in the appropriate courts located in Tennessee.
12. Contact Information
If you have questions about these Terms and Conditions, please contact:
Wilder Animal Care
903 Ladder Trail, Signal Mountain, TN 37377
Phone: (423) 886-1747
Email: info@wilderanimalcare.com